Terms of service

OVERVIEW

Welcome to SILKVERA. By using our website and services, you agree to these Terms of Service and our Privacy Policy.

1. ACCOUNT & ACCESS
You must be of legal age to use our services. You are responsible for providing accurate information and keeping your account secure.

2. PRODUCTS
We try to display products accurately, but colors and appearance may vary depending on your device. Product availability and descriptions may change without notice.

3. ORDERS
All orders are subject to acceptance. We may cancel or refuse orders at our discretion. Refunds and exchanges are handled according to our Refund Policy.

4. PRICING & PAYMENTS
Prices may change without notice and may not include taxes or shipping charges. You agree to provide accurate payment and billing information.

5. SHIPPING
Delivery times are estimates only. We are not responsible for delays caused by shipping carriers, customs, or other external factors.

6. INTELLECTUAL PROPERTY
All content, logos, images, and materials on SILKVERA are protected by copyright and trademark laws. Unauthorized use is prohibited.

7. THIRD-PARTY TOOLS & LINKS
Our website may contain links or tools provided by third parties. We are not responsible for their content, services, or policies.

8. SHOPIFY SERVICES
SILKVERA is powered by Shopify. However, all purchases are made directly with SILKVERA, not Shopify.

9. PRIVACY
Your personal information is handled according to our Privacy Policy and Shopify’s Privacy Policy.

10. FEEDBACK
Any suggestions, reviews, or feedback you submit may be used by SILKVERA without compensation.

11. PROHIBITED USES
You may not use our services for unlawful, harmful, fraudulent, abusive, or unauthorized purposes.

12. TERMINATION
We reserve the right to suspend or terminate access to our services if these Terms are violated.

13. DISCLAIMER
All products and services are provided “as is” without warranties of any kind.

14. LIMITATION OF LIABILITY
SILKVERA is not liable for indirect, incidental, or consequential damages arising from the use of our services or products.

15. CHANGES TO TERMS
We may update these Terms at any time. Continued use of our services means you accept the updated Terms.