Shipping policy

Shipping Policy – SILKVERA

Last Updated: May 2026

Welcome to SILKVERA! We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days after confirmation.

Orders are not shipped or delivered on weekends or public holidays.

During high-demand periods, shipping may take slightly longer.

Shipping Time

Estimated delivery times:

Pakistan: 3–7 business days

International Orders: 7–20 business days (depending on destination)

Please note that delivery times are estimates and may vary due to courier delays, customs clearance, weather conditions, or other external factors.

Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method.

SILKVERA may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if available) to track your shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information. SILKVERA is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Failed Delivery

If a package is returned due to failed delivery attempts or refusal to accept the order, additional shipping charges may apply for reshipping.

Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery with clear photos and order details. We will do our best to resolve the issue quickly.

International Customs & Duties

International customers may be required to pay customs duties, taxes, or import fees according to their country’s laws. These charges are the responsibility of the customer.

If you have any questions regarding shipping, please contact us:

Email: u4524558@gmail.com
Store: SILKVERA

Thank you for shopping with SILKVERA! 💖